AUSTRALIA | CANADA | UNITED KINGDOM

International Shipping

Roller Rabbit now ships internationally to the United Kingdom, Australia, and Canada! Customers from these countries are able to shop directly from rollerrabbit.com. All prices are listed in USD! Check out the information below to learn more about our shipping and returns policies.

Shipping Information

Outside of the United States, we ship to the United Kingdom, Australia, and Canada. 

Orders will typically be shipped within 24 hours of the order being placed. Orders placed on weekends or holidays will be processed and shipped on the next business day.

We currently offer a single, standard shipping rate to the UK, Australia, and Canada. We do not offer expedited shipping at this time. Please note, our personalized product takes an additional 10-12 days to be embroidered and shipped.

We do not ship to PO boxes.

Prices

All prices are listed in USD.

Duties & Taxes

We currently ship DDU (Delivery Duty Unpaid). This means customers are responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.

Returns Information

We accept returns of new, unused merchandise within 30 days of purchase. Start your return by visiting returns.rollerrabbit.com

International Returns Policy

We accept returns that have been requested within 30 days of delivery. We do not offer exchanges for international orders. Items must be in new, unworn condition with the tags attached. We do not accept returns on items that have been personalized or are marked FINAL SALE. We do not offer refunds on shipping, duties, or taxes.

How to Return

Visit returns.rollerrabbit.com and start your returns process. Follow the prompts and you'll receive your return invoice, RA number and return shipping address. Package your return item(s) in the box, along with your order invoice. Affix your label to the exterior of your box. Please allow 14 business days for processing once your return is received.