Shipping
Orders placed before 1:00 PM ET on Monday - Friday will be processed and shipped same day. Orders placed after 1:00 PM ET will be processed and shipped the next business day. Orders placed on weekends or holidays will be processed and shipped the following business day (including expedited orders).
Please note the following:
- All prices are in USD.
- We ship to US, UK, Canada and Australia.
- We are unable to ship to P.O. boxes.
- We do not ship on Saturdays, Sundays, or holidays.
- Orders to Alaska, Hawaii, UK, Canada and Australia cannot be expedited.
- International Orders: Customers are responsible for paying duties and taxes upon delivery.
Route Package Protection
We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit. If you experienced an issue with your order, please file a claim with Route’s team here.
DOMESTIC SHIPPING RATES
Shipping Method |
Estimated Delivery Time |
Cost |
| Ground (Orders $149.99 and under) | 3 - 7 Business Days | $13.50 |
| Ground (Orders $150 and over) | 3 - 7 Business Days | FREE |
| Express | 2-3 Business Days | $36.50 |
| Priority | 1-2 Business Days | $46.50 |
INTERNATIONAL SHIPPING RATES
Orders may take longer to ship due to commercial regulations.
| Shipping Method | Estimated Delivery Time | Cost |
| Australia Standard | 7-10 Business Days | $26.50 |
| Canada Standard | 7-10 Business Days | $23.08 |
| United Kingdom Standard | 7-10 Business Days | $26.18 |
If you have questions regarding your order status, please email our customer service team at service@rollerrabbit.com
