We love helping you add a personal touch to your favorite items! Here’s what you need to know about personalized items before placing an order.

Once you place an order for a personalized item, there’s a one-hour window to request a cancellation. We’ll do our best to accommodate, but since we start processing orders quickly, cancellations aren’t guaranteed. If you need to make changes, please contact us immediately at service@rollerrabbit.com

Personalization takes a little extra time, up to 10 business days before your order ships. Expedited shipping is not available for personalized products. Orders containing both personalized and non-personalized items may ship separately.

Not all products or colors are available for personalization, but we’re always working to expand options!

Since personalized items are custom-made just for you, they’re final sale and can’t be returned or exchanged.  

You can find a full collection of our personalizable items here.

We offer personalization on a limited selection of items and colors. We are working to expand these options in the future!

It takes up to 10 business days for personalized orders to ship.

No, personalized items are final sale and cannot be returned or exchanged, as they are made to order.