Orders placed before 12:30 PM ET on Monday - Friday will be processed and shipped same day. Orders placed after 12:30 PM ET will be processed and shipped the next business day. Orders placed on weekends or holidays will be processed and shipped the following business day (including expedited orders).
Please note the following:
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We ship to domestically and internationally.
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We are unable to ship to P.O. boxes.
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We do not ship on Saturdays, Sundays, or holidays.
Domestic Shipping
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Ground (Orders $149.99 and under) | 3 - 7 Business Days | $13.50 |
| Ground (Orders $150 and over) | 3 - 7 Business Days | FREE |
| Express | 2-3 Business Days | $36.50 |
| Priority | 1-2 Business Days | $46.50 |
International Shipping
Orders may take longer to ship due to commercial regulations. We ship via DHL and UPS, depending on your shipping country. Rates are calculated at checkout. Duties, taxes and shipping are calculated and charged at checkout.
Route Package Protection
We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route is available to add to your order at checkout. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit. If you experienced an issue with your order, please file a claim with Route’s team here.
If you have questions regarding your order status, please email our customer service team at service@rollerrabbit.com
