Frequently Asked Questions
Ordering & Payment
Ordering & Payment
You will receive an email confirming your order as soon as you checkout. Once your order ships, you will receive another email confirming that your order has been shipped. If you do not receive an order confirmation email, please check your spam or junk folder. We aim to ship orders within 24-48 hours after purchase, with the exception of personalized items.
If you have an account, you may check on the status of your order by logging in to your account and selecting the “My Orders” tab.Alternatively, you can track the progress of your order here by entering your order number and email address.
Can I change or cancel my order?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla posuere eu risus sed maximus. Nunc pulvinar varius vulputate. Aenean sed nunc hendrerit, egestas ex eu, commodo augue.
Why is an item(s) missing from my order?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla posuere eu risus sed maximus. Nunc pulvinar varius vulputate. Aenean sed nunc hendrerit, egestas ex eu, commodo augue.
Do you charge sales tax?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla posuere eu risus sed maximus. Nunc pulvinar varius vulputate. Aenean sed nunc hendrerit, egestas ex eu, commodo augue.
Why was there an error processing my order?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla posuere eu risus sed maximus. Nunc pulvinar varius vulputate. Aenean sed nunc hendrerit, egestas ex eu, commodo augue.
Returns & Exchanges
Are swim items returnable?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla posuere eu risus sed maximus. Nunc pulvinar varius vulputate. Aenean sed nunc hendrerit, egestas ex eu, commodo augue.
Promotions & Discounts
I signed up to receive 15% off my first purchase. Where is my code?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla posuere eu risus sed maximus. Nunc pulvinar varius vulputate. Aenean sed nunc hendrerit, egestas ex eu, commodo augue.
What items are excluded from promotions and discounts?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla posuere eu risus sed maximus. Nunc pulvinar varius vulputate. Aenean sed nunc hendrerit, egestas ex eu, commodo augue.
Can I use more than one promo code on an order?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla posuere eu risus sed maximus. Nunc pulvinar varius vulputate. Aenean sed nunc hendrerit, egestas ex eu, commodo augue.
Do you honor price adjustments?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla posuere eu risus sed maximus. Nunc pulvinar varius vulputate. Aenean sed nunc hendrerit, egestas ex eu, commodo augue.
