Shipping Protection by Route

Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.

Visit route.com/sustainability to learn more.

• For domestic orders, we happily offer returns and exchanges both online and in-store. For international orders, we only offer returns online.
• Returns must be requested within 15 days of delivery.
• Items must be in new, unworn condition with the tags attached.
• We do not accept returns on items that are Made-to-Order or are marked FINAL SALE.
• We do not offer refunds on shipping, duties or taxes.
• Domestic Orders: We charge a $5.00 restocking fee on each order returned.
• International Orders: We charge a $25.00 restocking fee on each order returned.